OMNICHANNEL COMMERCE OMSEnterprise Order Management System for Malaysia
Run omnichannel operations across D2C, marketplaces and retail with full control over orders, inventory and fulfilment decisions.
Anchanto’s Order Management System is built for Malaysian brands and retailers, centralizing orders, providing real-time inventory visibility, and orchestrating fulfilment across stores, warehouses and partner networks.
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EMPOWERING ENTERPRISE BUSINESSES ACROSS MALAYSIA & SOUTH EAST ASIAControl Orders, Inventory and Fulfilment Decisions Across All Channels
- For Retailers Building Omnichannel and D2C Operations
• Unify store and online operations with real-time inventory visibility to prevent stockouts and overselling
• Turn stores into fulfilment nodes with BOPIS, BORIS, and ship-from-store capabilities
• Orchestrate orders across multi-store, warehouse, and digital channels
• Connect POS, ERP, marketplaces and carriers faster with 200+ integrations - For Brands Scaling Across Regions
• Centralise orders, inventory and fulfilment across marketplaces, D2C and social commerce in one system
• Prevent overselling and lost sales with real-time inventory synchronisation across channels
• Connect ERP, carriers, marketplaces and social commerce platforms faster with 200+ integrations
• Handle peak campaigns like 9.9, 11.11 and 12.12 with a platform trusted for millions of orders
OMNICHANNEL COMMERCE SOLUTION Break Operational Silos to Reduce Lost Sales and Keep Every Channel in Sync
Connect every part of commerce operations to reduce sales inefficiencies and improve customer experience
- Master Omnichannel Sales
- Get Real-Time Inventory Control
- Centralize Product, Pricing and Promotions
- Improve Fulfilment Operations
Centralize offline & online sales
- Capture and manage orders across online and offline channels in one system
- Connect POS, ERP and commerce platforms to unify order flows across all channels
- Route orders intelligently based on location, cost and inventory availability
- Support omnichannel journeys like Click & Collect, BOPIS and BORIS
Unify inventory across all locations and channels
- Maintain a real-time view of inventory across warehouses, stores and online channels
- Synchronize inventory availability to prevent overselling and reduce discrepancies
- Enable stores to act as fulfilment nodes while maintaining inventory accuracy
- Automate store replenishment and streamline transfer and consignment orders to enable efficient stock movement
Govern product, pricing & promotions centrally
- Manage product data, pricing and promotional rules across all channels and markets
- Create reusable catalogues and commercial rules adaptable by channel and region
- Integrate with PIM, DAM and enterprise systems to ensure consistent data distribution
- Align pricing and promotions with inventory availability and fulfilment constraints
Execute fulfilment at scale with precision
- Eliminate manual steps across receiving, picking, packing, and dispatch in stores and warehouses
- Support both store-fulfilled and warehouse-fulfilled orders through a single fulfilment execution layer
- Enable fulfilment teams to execute workflows in real time using mobile devices and scanners.
Anchanto Order Management System Capabilities
Multi-Channel Order Management
Capture and manage orders across marketplaces, retail, social commerce and brand.com from one system.
Real-Time Inventory Visibility
Maintain a unified, real-time view of inventory across stores, warehouses, and channels.
Intelligent Order Routing
Automatically route orders based on location, cost, SLA, and fulfilment priorities.
Channel-to-SKU Mapping
Standardize SKU mapping across platforms to eliminate duplication and errors.
Store Fulfilment Enablement
Enable stores to function as fulfilment nodes with synchronized inventory and order visibility.
Payment Reconciliation Tracking
Monitor expected versus actual payouts and fee breakups per client to support financial transparency.
Promotion Configuration & Scheduling
Define and automate promotions across channels with centralized control.
Inventory Buffer & Safety Stock Rules
Set thresholds to prevent overselling across retail and digital channels.
Sales & Operational Reporting
Track order performance, inventory movement, and sales trends with centralized reporting.
Anchanto Omnichannel Solution
in Numbers
Join our growing numbers200M+Orders Process Annually
40M+SKUs Managed
360+Enterprise Customers
12Countries Covered
80+Marketplace, Webstore & Social Commerce Integrations
100+Carrier Integrations
HEAR FROM OUR CUSTOMERS Real stories, global successes.
We faced surging demand and the complexity of managing over 10,000 SKUs. As owner of the Muslimah-fashion brand Beli Mukena, I had to replace manual, disconnected workflows by centralizing inventory and automating marketplace integrations. This shift enabled us to double our order capacity and maintain perfect fulfillment accuracy during peak flash sales—all while scaling demand without increasing headcount.
