OMNICHANNEL COMMERCE OMSEnterprise Order Management System for Malaysia
Run omnichannel operations across D2C, marketplaces and retail with full control over orders, inventory and fulfilment decisions.
Anchanto’s Order Management System is built for Malaysian brands and retailers, centralizing orders, providing real-time inventory visibility, and orchestrating fulfilment across stores, warehouses and partner networks.
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EMPOWERING ENTERPRISE BUSINESSES ACROSS MALAYSIA & SOUTH EAST ASIAControl Orders, Inventory and Fulfilment Decisions Across All Channels
- For Retailers Building Omnichannel and D2C Operations
• Unify store and online operations with real-time inventory visibility and control
• Turn stores into fulfilment nodes with BOPIS, BORIS and ship-from-store capabilities
• Orchestrate orders across multi-store and multi-warehouse networks
• Scale D2C operations without disrupting store performance or inventory accuracy - For Brands Scaling Across Regions
• Centralise orders across marketplaces, D2C and social commerce in one system
• Expand across Malaysia and Southeast Asia with consistent operations and local compliance
• Launch faster with pre-integrated marketplaces, platforms and carriers
• Stay in control during peak campaigns (9.9, 11.11, 12.12) with real-time synchronization and SLA-ready execution
OMNICHANNEL COMMERCE SOLUTION Break Operational Silos to Reduce Lost Sales and Keep Every Channel in Sync
Connect every part of commerce operations to reduce sales inefficiencies and deliver better customer experiences at scale
- Master Omnichannel Sales
- Get Real-Time Inventory Control
- Centralize Product, Pricing and Promotions
- Orchestrate Multi-Location Fulfilment
Centralize offline & online sales
- Capture and manage orders across online and offline channels in one system
- Connect POS, ERP and commerce platforms to unify order flows across all channels
- Support omnichannel journeys like Click & Collect, BOPIS and BORIS
Unify inventory across all locations and channels
- Maintain a real-time view of inventory across warehouses, stores and channels
- Synchronize inventory availability to prevent overselling and reduce discrepancies
- Allocate inventory dynamically based on demand, location and business rules
- Enable stores to act as fulfilment nodes while maintaining inventory control
Govern product, pricing & promotions centrally
- Manage product data, pricing and promotional rules across all channels and markets
- Create reusable catalogues and commercial rules adaptable by channel and region
- Integrate with PIM, DAM and enterprise systems to ensure consistent data distribution
- Align pricing and promotions with inventory availability and fulfilment constraints
Orchestrate fulfilment across stores and warehouses
- Orchestrate fulfilment decisions across stores, warehouses and partner networks
- Route orders based on inventory availability, proximity, cost and SLA requirements
- Balance fulfilment loads across locations to optimize speed and cost
- Enable omnichannel fulfilment models such as ship-from-store and click & collect
Anchanto Order Management System Capabilities
Multi-Channel Order Management
Capture and manage orders across marketplaces, retail, social commerce and brand.com from one system.
Real-Time Inventory Visibility
Maintain a unified, real-time view of inventory across stores, warehouses, and channels.
Intelligent Order Routing
Automatically route orders based on location, cost, SLA, and fulfilment priorities.
Channel-to-SKU Mapping
Standardize SKU mapping across platforms to eliminate duplication and errors.
Store Fulfilment Enablement
Enable stores to function as fulfilment nodes with synchronized inventory and order visibility.
Payment Reconciliation Tracking
Monitor expected versus actual payouts and fee breakups per client to support financial transparency.
Promotion Configuration & Scheduling
Define and automate promotions across channels with centralized control.
Inventory Buffer & Safety Stock Rules
Set thresholds to prevent overselling across retail and digital channels.
Sales & Operational Reporting
Track order performance, inventory movement, and sales trends with centralized reporting.
Anchanto Omnichannel Solution
in Numbers
Join our growing numbers200+Ready Integrations
70MOrders Processed Yearly
360+Enterprise Customers
700+Warehouses Equipped
12Countries
27001ISO Certified
Real stories, global successes.
u0022Before Anchanto, we had difficulty in the capacity to absorb so many tracking events. We needed a robust platform to handle millions of tracking events.u0022
